A journey through Colombia, Peru and Bolivia combining culture, gastronomy, nature, adventure and spectacular Andean landscapes. Discover Bogotá and its historic center, the Gold Museum and Monserrate, before exploring the Coffee Region, with an authentic coffee farm experience, the Cocora Valley and the charming town of Salento. In Peru, explore Lima, its historic attractions and a unique Peruvian gastronomy experience, then continue to Cusco, the Sacred Valley, Machu Picchu and Rainbow Mountain. The journey continues to Puno and Lake Titicaca, with visits to the Uros Floating Islands and Taquile Island, before crossing into Bolivia to discover Tiwanaku, La Paz and the spectacular Uyuni Salt Flats, including Incahuasi Island and its giant cacti.
IMPORTANT INFORMATION:
DOCUMENTATION – 60 DAYS IN ADVANCE:To ensure the best available train option and services, it is mandatory to provide the following information at least 60 days before the travel date: Full name, Nationality, Date of birth, Document type and number, Copy of Passport or Identity Card (RG). National Driving License (CNH) is not accepted as a travel document. Passengers must present the same document used for the reservation when entering Machu Picchu.
MACHU PICCHU TICKETS: Tickets are subject to availability at the time of purchase. They will be requested in the following order: Circuit 2 – morning / Circuit 2 – afternoon / Circuit 3 – Royal Route, as an alternative. The requested circuit and time cannot be guaranteed until the tickets are confirmed.
TRAIN TO MACHU PICCHU: All rates include Expedition Train or The Voyager, depending on availability and program operation. Any upgrade to a higher train category is subject to an additional charge and availability.
HOTELS: The hotels indicated are suggested hotels or similar, subject to availability. Hotel reservations and confirmation will be managed 45 days in advance.
DAY 01: CITY OF ORIGIN / BOGOTA
Arrival in Bogotá, the multicultural Colombian capital. Airport assistance and transfer to your hotel.
Accommodation in Bogotá.
Notes: For arrival transfers, the nighttime schedule applies to flights between 7:00 PM and 6:00 AM. The rates shown are for daytime transfers; a surcharge applies for nighttime transfers.
DAY 2 - BOGOTA (City tour with Monserrate)
Breakfast at the hotel.
8:00 AM At the agreed-upon time, we will begin a tour to the historic center of Bogotá, starting with a walking tour of Plaza de Bolívar and the surrounding streets. Along the way, we will see buildings such as the National Capitol, the center of the country's legislative life; the Casa de los Comuneros; the Casa de Nariño , the seat of the Presidency of the Republic; and the Santa Clara Church Museum. We will then visit the Gold Museum, which houses some 34,000 gold artifacts from various pre-Hispanic cultures. The route continues at 2,600 meters above sea level, ascending to 3,152 meters to the sanctuary where the image of the Fallen Lord of Monserrate is venerated. From there, you will enjoy the best panoramic view of Bogotá.
Accommodation in Bogotá.
Grades:
The Gold Museum is closed on Mondays, so we will visit the Botero Museum and the Mint Museum instead. The Mint Museum is closed on Tuesdays.
DAY 3 - BOGOTA / PEREIRA (COFFEE REGION)
Breakfast at the hotel.
At the designated time, transfer to El Dorado Airport in Bogotá for your flight to Pereira (airfare not included). Upon arrival at Matecaña Airport in Pereira, you will be met and transferred to your chosen hotel in the Coffee Region. Check-in and overnight stay.
Accommodation in Pereira.
Grades: For departure transfers, the nighttime schedule applies to flights between 9:00 PM and 9:00 AM. The rates shown are for daytime transfers; a surcharge applies to nighttime transfers. Arrival transfers apply to flights between 7:00 PM and 6:00 AM.
DAY 4: PEREIRA (Coffee Process at “Coffee Farm”)
Breakfast at the hotel.
At the appointed time, transfer to "La Finca del Café" (The Coffee Farm) for a guided tour where you'll learn about the coffee process from a local expert. We'll explore beautiful specialty coffee plantations, learning about the process from planting and selective hand-picking to pulping. Later, we'll roast specialty coffee beans over a wood-burning stove in the kitchen of a traditional farmhouse, enjoying an authentic coffee experience . Along the way, we'll stop at several viewpoints made of guadua bamboo, where you can appreciate the beautiful landscape and natural surroundings while enjoying a cup of coffee. Finally, we'll visit the innovative coffee bean drying process at the processing facility, and then head to the main house where we'll be bid farewell with a delicious coffee lemonade. Transfer to your hotel. The rest of the day is free, and overnight stay is included.
Accommodation in Pereira.
DAY 05: PEREIRA COFFEE AREA (Cócora Valley and Salento)
Breakfast at the hotel.
At the agreed time, transfer to the Cocora Valley . Upon arrival, you will enjoy a typical drink (canelazo). There, an eco-guide will tell you about the place and take you on a walk to the cloud forest where we can appreciate the biodiversity of fauna and flora. We will then take the ecological trail to the tallest wax palm in the world and national emblem tree, where we will perform the Quindío wax palm ritual , which consists of
Learn about the history of how the indigenous people worshipped this palm. Then, continue with the planting of palm seedlings. Transfer to the traditional town of Salento for a walking tour visiting its colonial streets, artisan workshops, and the Cocora Lookout. Enjoy a typical lunch and transfer to your hotel.
Accommodation in Pereira.
Notes: Because this destination experiences a high influx of local and foreign visitors on Sundays and public holidays, we recommend booking this tour on different days for a better experience. This also applies to Easter, the end and beginning of the year.
DAY 06: PEREIRA (COFFEE AREA) - BOGOTÁ - LIMA
Breakfast at the hotel.
Last day of your trip before heading home—make sure you take home the best memories. At the designated time, transfer from the hotel to the airport for your flight to Bogotá.
Grades: For departure transfers, the nighttime schedule applies to flights between 9:00 PM and 9:00 AM. The rates shown are for daytime transfers; a surcharge applies for nighttime transfers.
Later, his flight from Bogotá to Lima.
How exciting to arrive in Lima! Our team will meet you at Jorge Chávez Airport and take you to your hotel.
Accommodation in Lima.
DAY 07: CITY TOUR COLONIAL AND MODERN LIMA
Breakfast at the hotel.
Between 9:10 and 9:45 AM, or between 2:10 and 2:45 PM, you will be picked up from your hotel. First, we will take a panoramic tour of the enigmatic Huaca Pucllana, where the ancient ruins transport us to the bygone era of the Ichma and Lima cultures. Then, we will cross the olive groves of San Isidro, Lince, and Cercado, enjoying views of the Palace of Justice, the historic Lima Art Museum, and the vibrant Plaza San Martín.
In the Plaza de Armas, with its panoramic views, we delve into history, exploring the Cathedral , the Government Palace , and the City Hall. Then we head to the Convent of Santo Domingo , home to relics of the Peruvian saints Saint Martin de Porres and Saint Rose of Lima. There, we can learn about their history and the legacy they left in the city of Lima. (If the passenger wishes, the visit to the Convent of San Francisco and its famous catacombs can be substituted for an additional cost) .
Finally, we ended the day with a spectacular view of Love Park, Larcomar, and the Pacific Ocean. As the Lima sunset painted the sky, we felt the sea breeze and the beauty of the city before returning to the hotel.
Accommodation in Lima.
DAY 08: LIMA GASTRONOMIC TOUR II: CULTURE, FLAVOR AND STYLE
Breakfast at the hotel.
Between 4:00 and 4:30 PM , we will pick you up from your hotel. This tour begins at a luxury restaurant located right on the beach, with spectacular views of the Lima coastline. Here, we will discover Peru's signature cocktail in one of its magnificent varieties, served with the freshest flavors of the Pacific. The next stop is a classic among Lima residents, the prestigious Huaca Pucllana restaurant, located within an archaeological complex with illuminated ruins dating back to 500 AD. At this venue, you can enjoy a selection of Peruvian dishes with a gourmet touch and another pisco cocktail. Surrounded by color and culture, we will immerse ourselves in the culinary world with a creative and exclusive signature menu, accompanied by an interactive gourmet experience. We will then head to the bohemian Barranco district for our final stop, ending with a sweet treat under the stars. Return to your hotel.
Accommodation in Lima.
DAY 09: LIMA - CUSCO: CITY TOUR + ARCHAEOLOGICAL PARK
Breakfast at the hotel.
Transfer to the airport for your flight to the magical city of Cusco . Upon arrival, our team will give you a warm welcome and take you to your chosen hotel.
Between 12:30 and 1:00 PM, the city tour begins with a historical visit to the Plaza Mayor, where colonial and Inca architecture blend seamlessly. Next, we'll marvel at the majestic Cusco Cathedral, a treasure of Renaissance and colonial style. Following this, we'll visit the Qoricancha Temple , a jewel of Inca architecture, now the Convent of Santo Domingo. Finally, we'll explore four nearby archaeological sites: Sacsayhuaman , with its imposing walls; Qenqo , a mysterious stone labyrinth; Puca Pucara , a red fortress; and Tambomachay , renowned for its ceremonial fountains.
We returned to the city, filled with awe and admiration.
Accommodation in Cusco.
DAY 10: SACRED VALLEY OF THE INCAS
Breakfast at the hotel.
7:30 to 8:00 AM Hotel pick-up . We'll head to the impressive archaeological complex of Pisaq and its famous traditional artisan market, known on social media for its beautiful handicrafts. You'll love the variety and vibrant colors of this place!
We continue our journey along the banks of the Vilcanota River, enjoying spectacular scenery, until we reach Urubamba. Here, you can savor an exquisite lunch, a culinary experience that will delight your senses.
Next, we'll visit Ollantaytambo, one of the last living Inca towns. Its streets maintain the same layout as in Inca times, and we'll explore its magnificent archaeological complex. It's like stepping back in time!
To end this day full of history and culture, we transferred to our hotel in the enchanting Sacred Valley of the Incas.
Accommodation in the Sacred Valley.
DAY 11: FULL DAY MACHU PICCHU
Breakfast at the hotel.
The day has arrived to visit one of the 7 Wonders of the Modern World . We will travel to the Ollantaytambo train station and arrive at the Machu Picchu town station , where our team will assist us in boarding the bus that will take us to the entrance of the sanctuary. The journey along a road with breathtaking curves will offer spectacular views of the Urubamba River as it carves the famous canyon. The Lost City of the Incas, Machu Picchu, will welcome us with its incredible terraces, staircases, ceremonial sites, and urban areas. The energy emanates from the entire site. After a guided tour, we will return to town to enjoy a delicious lunch at one of the local restaurants. Finally, we will return to the city of Cusco, filled with unforgettable memories .
Overnight in Cusco.
DAY 12: RAINBOW MOUNTAIN - VINICUNCA
4:20 to 5:00 AM Hotel pick-up. We wake up very early, full of excitement and with our best walking shoes ready for an unforgettable adventure to the famous Rainbow Mountain. We travel to the foothills of the majestic Ausangate Mountain , where we will stop in the charming town of Cusipata to enjoy a hot breakfast that will fill us with energy and warmth.
After a brief, inspiring talk, accompanied by our expert guide, we began an exciting two-hour hike. Along the way, we immersed ourselves in the fascinating customs and mysticism that envelop the Andes Mountains. Each step brought us closer to the wonder that awaited us.
Upon arrival, we were awestruck by the breathtaking Andean landscape, with its vibrant, dreamlike colors. This is the perfect moment to capture stunning photos and create memories that will last a lifetime.
On our return, we'll head back to the charming village of Cusipata, where a delicious lunch awaits us, a welcome respite after our hike. Finally, we'll return to your hotel in Cusco, filled with unforgettable memories and experiences to cherish forever.
Accommodation in Cusco.
DAY 13: CUSCO - PUNO: ROUTE OF THE SUN (ANDAHUAYLILLAS - RAQCHI – SICUANI – LA RAYA)
Breakfast at the hotel.
Our team in Cusco will assist us with the transfer to the tourist bus station.
7:00 AM We depart from Cusco towards the charming city of Puno. Along the way, we'll visit some important attractions that will leave you in awe. First, the chapel of Andahuaylillas, known as "the Sistine Chapel of the Americas" for the breathtaking beauty of its murals. A true artistic treasure!
Next, we explored the Raqchi archaeological complex, famous as the temple of the god Wiracocha. Here, you can feel the history and spirituality that surrounds this sacred place.
Afterwards, we'll enjoy a delicious lunch that will recharge our energy for the rest of our journey. Our next stop will be La Raya Pass, the natural border between the cities of Cusco and Puno . The views here are simply spectacular!
Finally, we will visit the fascinating Lithic Museum of Pukara, where we will admire the famous sculpture of Hatun Ñan Qac, known as the supreme executioner. This museum is a window into the past and the ancient cultures that inhabited this region.
5:00 PM Upon arrival in Puno, our friends will be waiting for us at the bus station to take us to the hotel and rest after a day full of adventures and discoveries.
Accommodation in Puno.
DAY 14: UROS AND TAQUILE ISLANDS TOURS
Breakfast at the hotel.
7:30 AM Hotel pick-up . We'll get ready early and excitedly head to the port of Puno to begin a lake crossing on a very fast boat, which will quickly take us to the fascinating Floating Islands of the Uros. This group of floating islands, made of totora reeds, is inhabited by our friends the Uros, descendants of one of the oldest cultures in the Americas. Here, you can appreciate their unique way of life and their incredible creations, such as woolen textiles and taxidermied animals. A truly unique cultural experience!
Next, we'll visit the beautiful Taquile Island, where we'll enjoy a delicious lunch. You'll have time to explore the island and shop in the community, taking home unique souvenirs of this special place.
In the afternoon, we returned to Puno, full of new experiences and wonderful memories.
Accommodation in Puno.
DAY 15: PUNO – DESAGUADERO – TIWANAKU – LA PAZ
Breakfast at the hotel.
Hotel pick-up in Puno . This day will be an exciting adventure as we cross the border into Bolivia. First, we'll travel to Desaguadero (Peru-Bolivia border) , a journey of approximately 2.5 hours. With full immigration assistance, we'll transfer to the transportation of our Bolivian friends.
We will visit the impressive archaeological site of Tiwanaku, an ancient pre-Incan city declared a UNESCO World Heritage Site . Here, we will explain the fascinating Ceramic Museum, the Lithic Museum, and the archaeological sites of Kalasasaya and Puma Punku. Every corner of Tiwanaku is steeped in history and mystery!
After the visit, we will enjoy a delicious lunch at a local tourist restaurant in Tiwanaku, where we can savor the local cuisine.
Later, we'll continue our journey to the vibrant city of La Paz . Upon arrival, you'll have free time to explore and enjoy the city at your own pace.
At the appropriate time, we will go to the station to board the bus to the magical city of Uyuni.
Overnight bus trip.
Additional Puno-Desaguadero Guide: 35 USD per person (from 02 passengers)
DAY 16: UYUNI SALT FLAT TOUR
Our team in Bolivia will pick us up at the station and take us to the charming town of Uyuni to begin a day full of wonders. We'll start our tour at the fascinating Train Cemetery, a place steeped in history and nostalgia.
Next, we'll visit Colchani , a vibrant artisan market with shops offering salt crafts and textiles made from llama and alpaca wool. Here, we'll also observe the traditional salt-making process, a living tradition.
Continuing our journey, we'll explore the breathtaking Salt Piles and Saltwater Springs, natural wonders that will leave you speechless. We'll also visit the Dakar Rally Monument and the World Flags Plaza, symbols of diversity and adventure.
Next, we'll visit the first salt hotel, a truly unique building. We'll stop at a museum-restaurant to enjoy a picnic overlooking the salt flats, complete with colorful tablecloths and cushions, creating a magical atmosphere.
Next, we'll visit Incahuasi Island, home to giant cacti. We'll hike to the island's summit, where you can admire the vastness of the Uyuni Salt Flats in all their splendor. This is the perfect spot for taking spectacular photos.
To end this unforgettable day, we'll return to the salt flats to witness the sunset, a breathtaking natural spectacle that will leave you in awe. Finally, we'll head to town for your transfer to the hotel. Overnight in Uyuni.
DAY 17: UYUNI – LA PAZ
Breakfast at the hotel.
Free day to rest and do activities on your own in the beautiful Bolivian lands.
At the appropriate time, transfer to the station to board the return bus .
Overnight bus trip.
DAY 18: CITY TOUR LA PAZ (HISTORIC CENTER) + VALLEY OF THE MOON
Pick-up from the station and transfer to the hotel, to rest for a while.
At 3:00 PM, we will pick you up from your hotel to begin our tour of La Paz's traditional markets. We'll then take a panoramic view of San Pedro Prison , famous for its unique infrastructure and design, unlike other prisons. We'll also have the opportunity to ride the world's longest cable car system (without the cable car ride itself) and visit the famous Valley of the Moon, located 10 km from downtown La Paz. This valley features curious clay formations created by wind erosion and heavy rains, and was named after the famous astronaut Neil Armstrong. Next, we'll travel to the Killi Killi viewpoint, passing through La Paz's residential area and the world's highest football stadium, where you'll enjoy a spectacular 360° view of the city. Afterward, we'll visit the city's historic center, where we'll see Plaza Murillo, the Legislative Palace, the Metropolitan Cathedral, and the Church of San Francisco. Finally, we will visit the Witches' Market (to understand the mystical aspects of Andean rituals and worldview). Return to the hotel.
Accommodation in La Paz.
DAY 19: DEPARTURE FROM LA PAZ
Breakfast at the hotel. At a pre-arranged time, transfer to La Paz Airport to board your return flight to your city of origin. Thank you for visiting Peru and Bolivia!
End of Services.
SUGGESTED HOTELS:
COLOMBIA:
BOGOTA
3 T*: BOGOTÁ PLAZA | FARANDA EXPRESS BELVEDERE | B3 VIRREY
3 TS*: BOGOTÁ PLAZA | FARANDA EXPRESS BELVEDERE | B3 VIRREY
4P*: RADISSON BOGOTÁ | METROTEL | MERCURE BH RETIRO
4PS*: RADISSON BOGOTÁ | METROTEL | MERCURE BH RETIRO
5*L: DOUBLETREE PARQUE DE LA 93 | CASA DANN CARLTON
PEREIRA:
3 T*: SORATAMA HOTEL | SAN SIMÓN
3 TS*: SORATAMA HOTEL | SAN SIMÓN
4P*: SONESTA PEREIRA | MOVICH PEREIRA
4PS*: SONESTA PEREIRA | MOVICH PEREIRA
5*L: SAN CARLOS LODGE | BOUTIQUE SAZAGUA
PERÚ:
LIMA:
3* LIGHT: TAMBO I & II | IBIS BUDGET |ARAWI EXPRESS | BRITANIA C & M | FERRE DE VILLE
3* TURISTA: LIMA D | MARIEL |IKONIK | IBIS LARCO | LOS GIRASOLES
3* TURISTA SUPERIOR: TIERRA VIVA CENTRO MIR |RED RADISSON | ARAWI PRIME | BEST WESTER URBAN LARCO * |CASA ANDINA STD BENAVIDES *
4* PRIMERA: DAZZLER | RADISSON DECAPOLIS | CASA ANDINA SELECT | SOL DE ORO STD | ESTELAR | FAIRFIELD (D) | JOSE ANTONIO EXC
4* PRIMERA SUPERIOR: INNSIDE | JOSE ANTONIO DLX |HILTON GARDEN INN |MERCURE | COURTYARD (D) | CASA ANDINA PREMIUM |HOLIDAY INN
5* LUJO: PULLMAN | NHOW LIMA ROOM |ALOFT | SOUMA | CROWNE PLAZA SUP
5* LUJO SUPERIOR: HILTON MIRAFLORES | AC MIRAFLORES DLX CITY VIEW | EL PARDO DOUBLETREE * |INDIGO LIMA MIRAFLORES *
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
CUSCO:
3* LIGHT: PRISMA | INTIWATANA | ANDEN INCA |INKA WASI | TURU WASI
3* TURISTA: WAMAN CUSCO | INKARRI CUS & REG | MAMASARA | SIETE VENTANAS | SAN FRANCISCO PLAZA | SUEÑOS DEL INKAHACIENDA CUS & REG
3* TURISTA SUPERIOR: TERRA ANDINA | TIERRA VIVA C. | SAN AGUSTÍN INT. | TAYPIKALA | CASONA PLAZA | BALCÓN CUSCO | YAWAR INKA | CASA ANDINA STD CAT - SB
4* PRIMERA: SAN AGUSTIN DORADO & PLAZA |LOS PORTALES | ABITTARE
4* PRIMERA SUPERIOR: COSTA DEL SOL | HILTON GARDEN INN | JOSE ANTONIO | SONESTA | HAMPTON BY HILTON | INTI PUNKU | MOTTO BY HILTON STD
5* LUJO: ARANWA BOUTIQUE CLASSIC |PALACIO MANCO CAPAC | CASA ANDINA PREMIUM |NOVOTEL
5* LUJO SUPERIOR: ARANWA BOUTIQUE DLX |CASA CARTAGENA LP SUITE & T | PALACIO MANCO CAPAC
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
URUBAMBA
3* LIGHT: BAMBOO LODGE, ANDES DE URUBAMBA, MABEY VALLE
3* TURISTA: VILLA URUBAMBA, SAN AGUSTIN URUBAMBA
3* TURISTA SUPERIOR: LIFE HOTEL, DEL PILAR OLLANTAYTAMBO, TIERRA VIVA, HACIENDA DEL VALLE
4* PRIMERA: SAN AGUSTIN RECOLETA, INTI PUNKU VALLE
4* PRIMERA SUPERIOR: HATUN INTI BOUTIQUE SUITE V/CITY, EL MAPI
5* LUJO: CASA DEL SOL
5* LUJO SUPERIOR:INKATERRA PUEBLO
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
PUNO:
3* LIGHT: TERRA MISTICA PUNO, CASONA BALSAS INN, SOL PLAZA PUNO
3* TURISTA: CASONA PLAZA CENTRO | HACIENDA PUNO | CONDE DE LEMOS
3* TURISTA SUPERIOR:CASONA PLAZA PUNO |QALASAYA | TIERRA VIVA |CASA ANDINA STD |HACIENDA PLAZA
4* PRIMERA: TAYPIKALA LAGO |ROYAL INN PUNO |JOSE ANTONIO
4* PRIMERA SUPERIOR: LAKE TITICACA SUP |CASA ANDINA PREMIUM SIN V/LAGO
5* LUJO: GHL PUNO SUP |CASA ANDINA PREMIUM SUP & PREMIUM SUNSET
5* LUJO SUPERIOR: GHL PUNO SUNRISE
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
BOLIVIA:
LA PAZ:
3* LIGHT: MADERO
3* TURISTA: ALTUS EXPRESS
3* TURISTA SUPERIOR: ILLAMPU
4* PRIMERA: BRISAS DEL SUR, CASA GRANDE EXPRESS
4* PRIMERA SUPERIOR: RITZ Hab Executive
5* LUJO: RITZ Suite Executive, MITRU SUR STD, MET STD
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
UYUNI:
3* LIGHT: KACHI, HOTELCIELO & SAL
3* TURISTA: CASA DE SAL
3* TURISTA SUPERIOR: JARDINES DE UYUNI
4* PRIMERA: PALACIO DE SAL - STD
4* PRIMERA SUPERIOR: PALACIO DE SAL - VIP
5* LUJO: PALACIO DE SAL - SUITE
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
Uyuni - La Paz
COLOMBIA INCLUDES
BOGOTÁ
PEREIRA
PERU AND BOLIVIA INLCUDES
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Privacy policy
1. Personal data information
In accordance with current regulations on data protection
conformed by Regulation (EU) 2016/679 General Data Protection (GDPR) and
Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of
digital rights (LOPDGDD), we inform you of some questions about the treatment
of your personal information by FLYANDBED.
1.1.-Who is responsible for your data treatment?
Corporate name: FLYANDBED.COM
Contact: info@flyandbed.com
1.2.- What is the purpose of collecting and processing your data?
Provision of services: We collect your data to be able to
manage your request about the services we offer that may include flights,
accommodation, transportation, activities and transfers.
Commercial communications: Whenever you give us your
consent, we will process your contact information to send you information about
our services and products, as well as offers and information that we think may
be of interest to you.
1.3.- How long do we keep your data?
Provision of services: As a general rule, your data will be
kept until the end for which they were collected is achieved. In addition, for
reasons of current tax legislation, we will store your data for a period of
five years, after which we will destroy it if there is no request for
conservation.
Commercial communications: In order to keep you informed of
our products and services, the data processing for commercial purposes will
remain until you exercise your right of opposition or deletion.
1.4.- Are automated decisions made about your data?
Yes, automated decisions about your personal data are
planned.
1.5.-What is the legitimacy for the processing of your data?
The consent will be the basis of legitimation in those
treatments in which they have been required and you have granted it to us, for
example, the sending of commercial communications.
In the event that you have contracted certain services with
us, the legal basis of the processing of your data is the contractual
relationship that binds us and whose treatment is essential for the execution
of the services.
In addition, different regulations in force such as the tax
law establish that FLYANDBED must perform certain treatments. In these cases,
the legitimacy of the processing of your data will be based on an applicable
legal obligation.
1.6.- Who do we communicate your data to?
There are third parties that manage part of our services. FLYANDBED
requires them to comply with this Privacy Policy and current regulations on
data protection, as applicable. We also inform you that these companies have
their own privacy policy in which FLYANDBED will not be responsible for
compliance with it.
Under some circumstances, FLYANDBED may share, use, preserve
or disclose Personal Information with third parties, in a non-aggregated manner
to provide our services to:
1. Suppliers:
Such as hotel, airline or activity rental providers, which satisfy your travel
reservation request. In FLYANDBED, all services provided by a third party
provider are described as such. We recommend that you examine the privacy
policies of any third party that provides travel services from whom you
purchase products through FLYANDBED. Please note that these providers may also
contact you as necessary to obtain additional information.
2. Service
providers that provide services or perform functions on our behalf: Credit card
processing, business analytics, customer service or marketing. Service
providers may collect and access the information necessary to perform their
functions, but they are not allowed to share or use the information for any
other purpose.
3. Competent
authorities: In some cases, we must cooperate with the competent authorities.
Thus:
3.1. If we believe that it is reasonably necessary to satisfy any law or legal process anywhere in
the world and we believe that doing so may diminish our responsibility or allow
us to defend our legal rights. In any case, we will only provide the required
information.
3.2. If we believe that this action is appropriate to enforce the terms and conditions of FLYANDBED, including any investigation of possible violations of them.
3.3. If necessary to detect, prevent, or in any way address and prosecute fraud, security or technical issues related to FLYANDBED.
3.4. If that action is adequate to protect the rights, property or security of FLYANDBED, its employees and users.
3.5. If we believe it is reasonably necessary to satisfy any law or on its own initiative or at the request of third parties that demonstrate a legitimate interest.
3.6. Likewise, if FLYANDBED participates in a merger, acquisition or other transaction that involves the sale of all or some of its assets or securities with voting rights, the User’s information, including Personal Information obtained through the Service, may be included in the transferred assets or securities. If this occurs, the User’s Personal Information will continue to be the subject of this Privacy Policy.
1.7 Who do we communicate your data to?
On the occasion of the execution of the contracted services, we will transfer your data to the companies that request this, such as hotels, car rental companies, airlines, etc. You should keep in mind that such assignments are essential to facilitate the contracted services.
The data communicated to the suppliers will consist of your name, surname, identity document (ID or passport), age, date of birth and nationality, as well as the possible observations that you have noted in your reservation.
1.8 Are international transfers made?
Many of the service providers of the services you request are located in countries outside the European Union. The General Data Protection Regulation regulates such international transfers and, therefore, we can only transfer the data to countries that guarantee adequate measures for your data.
1.9.- What are your rights by providing us with your information?
You should know that, by treating your personal data, you have some rights that we detail bellow:
· Right of access: You can request access to all your personal data that we process.
· Right of rectification: You will have the right to rectify your data, either because they are inaccurate or because they have changed.
· Right of deletion: You can also request the deletion of your data as long as any of the causes of art. 17.3 GDPR
· Right to object: You will have the right to request that your personal data not be processed for certain purposes.
· Right to the limitation of the treatment: You can also request the limitation of the processing of your data in the following cases:
o During the challenge study because of the inaccuracy of your data.
o If the treatment is illegal, you object to the deletion of the data.
o When we do not need to process your data, but you need them for the exercise or defense against possible claims.
o If you have opposed the processing of the data claiming public or legitimate interest, while we are analyzing whether our reasons for the treatment prevail over your interests
· Right to
portability: You will have the right to have your personal data delivered electronically, so that it is manageable by you.
· Right not to
be subject to automated individual decisions: Finally, you will have the right to not be subject to a decision based on the automated processing of your personal data and may have legal effects on you.
When the basis of legitimation for the processing of the data is based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, you can send your request to the postal or electronic address that you will find at the beginning of this Privacy Policy with the right you exercise and providing a copy of your identification document (ID / NIE) or your Passport.
1.10.- Is your data safe?
At FLYANDBED we collect, process and store your data by applying information security policies and regulations. These security measures apply to both information in electronic and paper format, and guarantee the
confidentiality, integrity and availability of your data. If there is an event or incident that compromises your data, we will notify you as soon as possible.
1.11.- Other questions
FLYANDBED in some cases conditions the use of the Service to the previous completion of the corresponding User registration, and must indicate at least the information marked with a yellow dot on certain personal
data.
We remind you that to carry out a correct provision of the service you must provide us with the exact and truthful data, reserving the right of exclusion of the services to the interested parties who have provided false information and without prejudice to the legal actions that the Responsible can initiate.
When you make a reservation for another person through FLYANDBED, we will request personal information and travel preferences from that person. You must obtain the consent of these other persons before providing us with your
personal information and travel preferences.
2.-Use of the web
In this case, the Service collects, in addition to the IP address from which it is accessed, the following User information:
· If the
Service has been reached by clicking on a link from another website.
· Storage of
cookies on the hard disk of the User’s computer, with the prior consent of the User. See our Cookies Policy for more information.
· Specific data
on the User’s device (for example, the type of model, the version of the operating system, errors that occur when using the Service, the type of browser, the language, the date and time of the request, the URL of reference
or the mobile network used, among others).
· Data on the
physical location of the User through different technologies, such as through GPS signals sent by a mobile device, information on Wi-Fi access points or nearest mobile phone antennas, among others. Always according to the privacy
settings on your device.
· In addition, FLYANDBED
uses Google Analytics, an analytical service provided by Google, Inc. based in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. For the provision of these services, they use cookies
that collect the information, including the user’s IP address, which will be transmitted, processed and stored by Google in the terms set on the website www.google.com. Including the possible transmission of said information to
third parties for reasons of legal requirement or when said third parties process the information on behalf of Google.
3.- Changes to the Privacy Policy
We remind you that our Privacy Policy may be updated in the future. We will inform you about substantial changes to this Privacy Policy by sending a notice to the email address you provided and placing a notice in a prominent place on our website.